Cebu Call Center Jobs

Technical Support Representative - CEBU
(Central Visayas - Cebu City)

Responsibilities:

* Interested applicants must preferably be college graduates or completed at least 2 yrs in a bachelor’s degree or a 2 yr diploma course of any IT-related course
* Should have excellent command of both written and oral English language
* Previous customer service experience an advantage but not required.
* Must be computer literate with above average typing skills.
* With computer hardware, software, network and ISP troubleshooting background
* Willing to work in shifts, including graveyard;
* Must be willing to work in Cebu City

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required skill(s): Excellent English Communication Skills, Customer Service Skills, Technical Skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Excel Asia
3rd Flr Wee Bldg 424 Gorordo Ave. Lahug Cebu City
(near SSS & BPI bank, same bldg as Nuat Thai Massage & Kodak)
Telephone: 032 236 3972

Customer Service Representative for TRAVEL ACCOUNT (Cebu)
(Central Visayas - Cebu City)

Responsibilities:

* At least two (2) years of college education in any field
* Problem-solving and analytical skills
* Excellent English communication skills
* Computer and internet proficient
* Willing to work in shifts

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required skill(s): Excellent English Communication Skills, Customer Service Skills, Computer Literate.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Excel Asia
3rd Flr Wee Bldg 424 Gorordo Ave. Lahug Cebu City
(near SSS & BPI bank, same bldg as Nuat Thai Massage & Kodak)
Telephone: 032- 2363972

Banking and Finance Customer Service Rep (Cebu)
(Central Visayas - Cebu City)

Responsibilities:

* At least two (2) years of college education in any field
* At least six (6) months call center experience
* Excellent English communication skills
* Willing to work in shifts

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required skill(s): Excellent English Communication Skills, Customer Service Skills, Computer Literate.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Excel Asia
3rd Flr Wee Bldg 424 Gorordo Ave. Lahug Cebu City
(near SSS & BPI bank, same bldg as Nuat Thai Massage & Kodak)
Telephone: 032 - 2363972

Network Engineer (Cebu)
(Central Visayas - Cebu City)

RESPONSIBILITIES:

* Installs, configures, and maintains network core systems, switches, routers, Ethernet networks, network cabling, and other related equipment, devices, and systems.
* Administers a medium to large network or group of networks typically consisting of around 500 or more workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols and/or one or more Windows-based or non-Windows based network operating systems.
* Monitors the capacity, utilization, workload, and service level of network. Documents information to support maintenance or upgrade of network facilities and equipment.
* Prepares and maintains reports and applicable records of network hardware inventory (switches, routers, hubs, modems, etc.) by site and system, server names, IP addresses, user lists, and user access and security.
* May perform a variety of administrative support functions such backup of network configuration, etc.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Electronics and Communications Engineering or other computer-related course
* At least 3-5 years experience in handling CISCO Network Equipments
* Cisco Certified Network Associate a requirement

eTelecare Global Solutions Inc.
2nd Floor Annex@Shaw Bldg Shaw Blvd. Mandaluyong 1000.
Tel: (02) 580-6530
Website: http://www.etelecarecareers.com

Call Center Jobs in Cebu
Customer Service Associates - Cebu City
(Central Visayas - Cebu City)

RESPONSIBILITIES:
As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Walk-in and experience our ONE DAY application process!

eTelecare Global Solutions
G/F, i2 Building
Asiatown IT Park
Lahug, Cebu City
Recruiting Hotline: (32) 411.9030

For more information, visit our career website:

www.etelecarecareers.com

Inbound/Outbound Sales Representatives - Cebu City
(Central Visayas - Cebu City)

RESPONSIBILITIES:
As a sales representative, you’ll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you’ll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Sales experience, especially if in a call center setting is a plus.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Walk-in and experience our ONE DAY application process!

eTelecare Global Solutions
G/F, i2 Building
Asiatown IT Park
Lahug, Cebu City
Recruiting Hotline: (032) 411.9030

For more information, visit our career website:

www.etelecarecareers.com

Call Center Jobs in Cebu
Customer Service Representative-Banking and Finance (Cebu)

RESPONSIBILITIES:

* eReps are the dynamic and highly-driven customer service representatives of PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.
* GDS experience or training an advantage

REQUIREMENTS:

* At least two (2) years of college education of any field.
* Excellent English communication skills.
* Applicants must be willing to work in Cebu City.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
* Required language(s): English.

We offer SIGN-ON BONUS of Php 10,000 for our Banking & Finance Account and other selected accounts
Get Php 16,000.00 monthly - no call center experience required.
We pay a PREMIUM for contact center experience!

Apply online via www.peoplesupport.com

We strongly encourage walk-in applications for eRep positions.

Visit us at any of our offices with your updated resume:

MANILA
PeopleSupport Center
Ayala corner Sen. Gil Puyat Avenue
Makati City
Mondays to Saturdays, 9:00 am to 5:00 pm
Manila HR Hotline (02) 755-2600

CEBU
e-Office 1, AsiaTown IT Park
Apas, Cebu City
Mondays to Saturdays, 9:00 am to 5:00 pm
Cebu HR Hotline (032) 234-8247

DAVAO
B-1 Luisa Avenue Square, Jacinto Extension
Davao City
Mondays to Fridays, 9:00 am to 5:00 pm
Davao HR Hotline (082) 227-9301

BAGUIO
PeopleSupport Center
SM Fiesta Strip
Harrison Road, Baguio City
Mondays to Fridays, 9:00 am to 5:00 pm

CALL CENTER TRAINING for FREE!!! (Cebu)
(Central Visayas - Cebu City)

Responsibilities:

* JOIN EXCELASIA’S FREE CALL CENTER TRAINING PROGRAM NOW!!!
* You may walk-in for an interview with your resume Monday through Friday between 9am and 9pm. Saturdays 1pm to 5pm.
* Interviews can ONLY be conducted face to face and applicants are required to bring two copies of their resumes. You may apply with friends or relatives who would like to join the training.
* Should you qualify for the FREE training - you will be required to attend classes everyday (Mon- Fri classes).
* Trainees are entitled to 100 HOURS of Call Center Training Program! 12 days training, Monday through Friday, 8 hrs a day!

* Schedules Available:
* * 8am to 5pm
* * 12noon to 8pm
* * 9pm to 6am (Graveyard Shift)
* All applicants are screened so bring your resume, be interviewed and should you qualify for the FREE call center training - start learning what you need to know to get that dream job in a call center!!! New classes begin every Monday.

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required skill(s): Excellent English Communication Skills, Customer Service Skills, Computer Literate.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Excel Asia
3rd Flr Wee Bldg 424 Gorordo Ave. Lahug Cebu City
(near SSS and BPI bank, same bldg as Nuat Thai Massage & Kodak)
Telephone: 032- 236 3972

Marketing Recruiting- Cebu
(National Capital Reg - Cebu)
RESPONSIBILITIES:

* Coordinates and manages relationships with search firms and schools for potential candidates for employment
* Manages, tracks, and distributes applications to the Recruiting Department
* Recommends sourcing activities based on yield rate and cost vs. projected successful hires
* Generates MS PowerPoint and Excel reports and presentations
* Generates post-activity reports to track the status of applications endorsed to the Recruiting Department and the effectiveness of sourcing strategies
* Administers job fairs and campus talks
* Plans, manages, and executes advertising and sponsorship strategies
* Perform other related duties and assignments as required and as assigned by the supervisor or manager.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Social Science/Sociology, Human Resource Management, Art/Design/Creative Multimedia, Mass Communications, Advertising/Media, Psychology or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent.
* Full-Time positions available.

eTelecare Global Solutions Inc.
2nd Floor Annex@Shaw Bldg Shaw Blvd. Mandaluyong 1000.
Tel: (02) 580-6530
Website: http://www.etelecarecareers.com

Technical Support Representatives - Cebu City
(Central Visayas - Cebu City)

RESPONSIBILITIES:

As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

eTelecare Global Solutions Inc.
G/F i2 Building
Asiatown, I.T. Park
Lahug, Cebu City
Recruiting Hotline: 032-4119030

For more information, visit our career website:

www.etelecarecareers.com