eTelecare Global Solutions Inc.

Sales Representatives - Cebu City
(Central Visayas - Cebu City)

RESPONSIBILITIES:
As a sales representative, you’ll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you’ll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* Sales experience, especially if in a call center setting is a plus.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

Walk-in and experience our ONE DAY application process!

eTelecare Global Solutions
G/F, i2 Building
Asiatown IT Park
Lahug, Cebu City
Recruiting Hotline: (032) 411.9030

For more information, visit our career website:

www.etelecarecareers.com

Technical Support Representatives - Cebu City
(Central Visayas - Cebu City)

RESPONSIBILITIES:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

eTelecare Global Solutions Inc.
G/F i2 Building
Asiatown, I.T. Park
Lahug, Cebu City
Recruiting Hotline: 032-4119030

For more information, visit our career website:
www.etelecarecareers.com

Technical Support Representatives - Cebu City
(Central Visayas - Cebu City)

RESPONSIBILITIES:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

eTelecare Global Solutions Inc.
G/F i2 Building
Asiatown, I.T. Park
Lahug, Cebu City
Recruiting Hotline: 032-4119030

For more information, visit our career website:

www.etelecarecareers.com

Technical Support Representatives - Cebu City
(Central Visayas - Cebu City)

RESPONSIBILITIES:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

eTelecare Global Solutions Inc.
G/F i2 Building
Asiatown, I.T. Park
Lahug, Cebu City
Recruiting Hotline: 032-4119030

For more information, visit our career website:

www.etelecarecareers.com

Customer Service Associates - Cebu City
(Central Visayas - Cebu City)

RESPONSIBILITIES:
As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

Company Name :
eTelecare Global Solutions Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Location :
2nd Floor Worldwide Corporate Center, Shaw Blvd., Mandaluyong 1000
Company Tel :
(02) 916.5670
WebSite :
http://www.etelecarecareers.com

ESL Teacher/instructor (Cebu)

(Central Visayas - CEBU)
RESPONSIBILITIES:

* Prepares Materials for class (modules, assessment tools, certification forms and facilitator guide)
* Deliver Language Pre-employment training and any type of Language training intervention for the different BU’s and their clients
* Supervise agents while in their training period.
* Develop non-classroom communication and training materials
* Assess participant and class performance
* Participate in minor client interaction (include effective curriculum feedback and client visits)
* Perform other related duties and assignments as required and as assigned by supervisor or manager.
* Create Trainee Scorecards
* Some travel may be required between call centers and / or client site visits

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Strong oral and written communication skills
* One year of experience as ESL teacher
* Demonstrated ability in classroom leadership, classroom management, classroom organization.
* Strong computer skills, especially with Microsoft Office products to include: Word, Excel, PowerPoint
* Applicants must be willing to work in CEBU.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.

eTelecare Global Solutions Inc.
2nd Floor Worldwide Corporate Center, Shaw Blvd., Mandaluyong 1000.
Tel: (02) 916.5670
Website: http://www.etelecarecareers.com

LANGUAGE TRAINER (Cebu)
(Central Visayas - CEBU)
RESPONSIBILITIES:

* Prepares Materials for class (modules, assessment tools, certification forms and facilitator guide)
* Deliver Language Pre-employment training and any type of Language training intervention for the different BU’s and their clients
* Supervise agents while in their training period.
* Develop non-classroom communication and training materials
* Assess participant and class performance
* Participate in minor client interaction (include effective curriculum feedback and client visits)
* Perform other related duties and assignments as required and as assigned by supervisor or manager.
* Create Trainee Scorecards
* Some travel may be required between call centers and / or client site visits

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Strong oral and written communication skills
* One year of experience as ESL teacher
* Demonstrated ability in classroom leadership, classroom management, classroom organization.
* Strong computer skills, especially with Microsoft Office products to include: Word, Excel, PowerPoint
* Applicants must be willing to work in CEBU.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.
* 2 Full-Time positions available.

Company Name :
eTelecare Global Solutions Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Location :
2nd Floor Worldwide Corporate Center, Shaw Blvd., Mandaluyong 1000
Company Tel :
(02) 916.5670
WebSite :
http://www.etelecarecareers.com

Sales Representatives - Cebu City
(Central Visayas - Cebu City)

RESPONSIBILITIES:
As a sales representative, you’ll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you’ll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* Sales experience, especially if in a call center setting is a plus.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

Walk-in and experience our ONE DAY application process!

eTelecare Global Solutions
G/F, i2 Building
Asiatown IT Park
Lahug, Cebu City
Recruiting Hotline: (032) 411.9030

For more information, visit our career website:

www.etelecarecareers.com

LANGUAGE TRAINER (Cebu)

(Central Visayas - CEBU)
RESPONSIBILITIES:

* Prepares Materials for class (modules, assessment tools, certification forms and facilitator guide)
* Deliver Language Pre-employment training and any type of Language training intervention for the different BU’s and their clients
* Supervise agents while in their training period.
* Develop non-classroom communication and training materials
* Assess participant and class performance
* Participate in minor client interaction (include effective curriculum feedback and client visits)
* Perform other related duties and assignments as required and as assigned by supervisor or manager.
* Create Trainee Scorecards
* Some travel may be required between call centers and / or client site visits

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Strong oral and written communication skills
* One year of experience as ESL teacher
* Demonstrated ability in classroom leadership, classroom management, classroom organization.
* Strong computer skills, especially with Microsoft Office products to include: Word, Excel, PowerPoint
* Applicants must be willing to work in CEBU.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.
* 2 Full-Time positions available.

Company Name :
eTelecare Global Solutions Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Location :
2nd Floor Worldwide Corporate Center, Shaw Blvd., Mandaluyong 1000
Company Tel :
(02) 916.5670
WebSite :
http://www.etelecarecareers.com

Technical Support Representatives - Cebu City
(Central Visayas - Cebu City)

RESPONSIBILITIES:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

eTelecare Global Solutions Inc.
G/F i2 Building
Asiatown, I.T. Park
Lahug, Cebu City
Recruiting Hotline: 032-4119030

For more information, visit our career website:

www.etelecarecareers.com