Client Services Manager

Client Services Manager ( Cebu City )
(Central Visayas - Cebu City)

* Responsibilities of the Client Services Manager includes handling a portfolio of accounts in a vertical industry, support team as they directly interface with client during requirements gathering and perform touch-base calls with client as a measure toward superior client satisfaction.

* The Manager will serve as subject matter expert in pre-sale meetings/presentations/site visits in order to assist sales in closing new business and works with team to analyze daily results, make recommendations to client on program enhancements, changes in direction and adjunct service offerings.

REQUIREMENTS:

* We are looking for candidates who has Bachelor’s degree in related field with 4 to 6 years of project / client management experience or equivalent combination of education and experience
* 2 to 3 years of management experience is preferred
* We need candidates who have the ability to collaborate for success and works well in a team environment
* We need candidates who has advanced understanding of financial metrics with excellent negotiation and analytical, oral and written communication skills
* We are looking for candidates with excellent interpersonal and leadership, time management, organizational skills, has strong ability to multi task and has the ability to present to high-level client contacts
* Applicants should be Filipino citizens or hold relevant residence status.

To apply for a position in our Philippines site visit, www.convergys.com/careers, send in your updated resume through jobsph@convergys.com or call us at 411-9200.

To apply personally, we invite you to visit us at:
Convergys i3 Asiatown Office
Ground Floor, i3 Building, Jose Maria Del Mar Ave.,
cor. A. Abad St., Asiatown IT Park, Lahug, Cebu City

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