Cebu Based : Site Director
Site Director - Cebu Based
Responsibilities:
* The candidate will be responsible for overseeing the work of the entire operations and improving program performance through coaching, mentoring and performance appraisals of leaders.
* The applicant will work with Operations managers and client Services Managers to identify opportunities for improvement in work, efficiency, productivity
* The candidate will have overall responsibility for managing the flow of operations for a particular site.
* The Candidate in this position is expected to ensure all targets are met by monitoring client service level measures in real time and.
* This position leads a team of managers to ensure that all training and development needs of the operation staff are met as well as development of the Site is in order
Requirement:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Applicants must be willing to work in Cebu City.
* Managerial experience would be with a Financial Program/Campaign.
* Managerial experience specializing in Customer Service or equivalent is required.
* A minimum of 1 year director experience in the field of customer service and sales in a call center handling Operations Managers/ Assistant Managers and an entire site directly under him/her.
* Candidate must have at least 5 managerial years work experience in the customer service field. Applicant must have excellent supervisory, problem solving and organization skills.
Company Name :
JobStreet SELECT
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company
Location :
8th Floor Robinsons Cybergate Tower 3, Pioneer St., Mandaluyong City
Company Tel :
+63 (02) 689-1106 to 09
Company Fax :
+63 (02) 633-6184
WebSite :
http://ph.jobstreet.com